Politique de remboursement

Return & Refund Policy

At BSIDE Meter, your satisfaction is our priority. If you're not fully satisfied with your purchase, our return and refund policy is here to assist you. Please review the details below.

Return Eligibility

  • You can return your product within 30 days of receiving it.
  • Items must be unused and in original packaging.
  • A valid receipt or proof of purchase is required for all returns.

Refund Process

  • Once your returned item is received and inspected, we will notify you via email.
  • Approved refunds will be issued to your original payment method within 7 business days.
  • Refund processing time may vary based on your bank or card issuer.

Non-Returnable Items

Certain products are not eligible for returns, including:

  • Personalized or customized products
  • Used or damaged items

Return Shipping

  • Customers are responsible for return shipping costs.
  • Shipping fees are non-refundable unless the product was defective or damaged upon arrival.

Exchanges

  • If you receive a defective or damaged item, we will gladly replace it with the same item. Please contact us at support@bsidemeter.com to initiate the exchange process.

How to Initiate a Return

  1. Contact us at support@bsidemeter.com to request a return.
  2. We will provide instructions on how to return your item.
  3. Ship the item back within 30 days of your purchase.

Contact Information

For any questions or concerns regarding returns, refunds, or exchanges, please reach out to us at support@bsidemeter.com.