Politique d’expédition

Shipping Policy

At BSIDE Meter, we are committed to providing efficient shipping services to both our U.S. and European customers. Please review the shipping details below to understand our process, delivery times, and costs.

Shipping Locations

We currently ship to the following regions:

United States
European Union Countries (including the UK, Norway, and Switzerland)

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

Shipping Methods and Delivery Times

United States:

Standard Shipping (3-7 business days): Free for orders over $50.
Expedited Shipping (2-3 business days): Calculated at checkout.
Express Shipping (1-2 business days): Calculated at checkout.

Europe:

Standard Shipping (7-14 business days): Free for orders over €50.
Expedited Shipping (5-7 business days): Calculated at checkout.
Express Shipping (2-5 business days): Calculated at checkout.

Please note that delivery times may vary depending on your location and local postal services.

Shipping Costs

Free Standard Shipping:
- For U.S. orders over $50.
- For European orders over €50.
Orders below these amounts will have shipping fees calculated at checkout based on the shipping method selected, as well as the weight and size of your order.

Customs and Import Duties (Europe)

For shipments to Europe, additional customs duties or import taxes may apply depending on the destination country. These fees are not included in the shipping cost and are the responsibility of the customer. We recommend checking with your local customs office for more information.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your shipment directly through the provided link or via our website.

Lost or Stolen Packages

BSIDE Meter is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is lost or stolen:

Please contact the shipping carrier directly for assistance.
If you need further support, feel free to contact us at support@bsidemeter.com.

Shipping Delays

We strive to meet our delivery estimates; however, shipping times may be affected by unforeseen factors such as customs delays, holidays, or extreme weather conditions. If there are any significant delays, we will inform you via email.

Incorrect Shipping Information

If you enter incorrect shipping information at checkout, please contact us immediately at support@bsidemeter.com to update your details. If the package has already been shipped, we cannot be held responsible for delays or losses due to incorrect information.

Contact Us

For any questions or concerns regarding our shipping policy, feel free to reach out to us at support@bsidemeter.com. We are here to help!